KYC Guidelines

Know Your Customer (KYC) checks protect users and the platform before withdrawals and prize payouts.

What we may collect

  • Full name as in bank records
  • PAN
  • Bank account, IFSC, UPI ID
  • Address proof and a government ID where required
  • Aadhaar only if legally permitted and necessary

Statuses

  • Not submitted — you can browse and buy, but cannot withdraw.
  • Submitted / under review — wait for admin review.
  • Verified — eligible for payouts subject to other rules.
  • Rejected — fix the reason shown in your profile and resubmit.

Privacy

Identity and bank details are shown masked in most screens. Use them only on official BookWin pages. We do not ask for OTP, PIN, or CVV over phone or WhatsApp.